Privacy Policy

10D is committed to respecting our customer's privacy. Once you choose to provide personally identifiable information, it will only be used in the context of your customer relationship with 10D. 10D will not sell, rent, or lease your personally identifiable information to others. Unless required by law or your prior permission is obtained, 10D will only share the personal data you provide with other 10D entities and/or business partners who are acting on 10D’s behalf to provide you services. Such 10D entities and/or national or international business partners are governed by 10D's privacy policies with respect to the use of this data.

Collection / Use of Information

10D shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. 10D will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from 10D, that customer's information will not be used for the purpose of marketing new products.

Cookies

10D may utilizes "cookies" in its information gathering process in order to improve the quality of the 10D website and as well as the quality of customer interaction with 10D throughout the ordering, provisioning, and billing process. Customers may choose to block the use of such "cookies," though that may make interaction with 10D less efficient and could limit the availability of certain website features.

Security

10D takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons.

Unlawful Activity

10D may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate 10D's Terms of Service. 10D may provide personally identifiable information in response to subpoenas and other legal demands, and where 10D believes that disclosing the information is necessary to identify, contact, or bring legal action against individuals who may be interfering with 10D's property or services or our customers' use of them, or endangering public safety.

Account Information

10D will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with 10D is current and accurate.

Children's Privacy Policy

10D does not sell products or services for purchase by children. 10D does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, 10D will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to 10D, please contact us so that the information can be removed.

10D Spam Policy

Use of 10D services and facilities for spamming purposes is strictly prohibited. Misuse of 10D's facilities may result in the loss of 10D service.

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